Support Center

Settings: General

Last Updated: Jul 25, 2017 04:30PM EDT
Here's what you need to know about adding and modifying your institution's General information on the Settings page in your Merit account.
Contact Information

Fill out the Contact Information fields and click Update. This information will be used internally by Merit to identify and maintain your Merit account. You can edit your institution's contact information at anytime.



It's possible for your students to be recognized by other institutions in the Merit network, such as 
community colleges, employers, greek organizations, high schools, and honor societies and more.  When this happens you can automatically repost these stories to your own institutional Merit page by selecting the checkbox that say "Automatically share all of my students' achievements."



Here you can set the contact information that will be used as defaults for your account. Be sure to include a name, title, phone number, and email address for each contact. 

Media Relations Contact: Used on press releases emailed to the media. This can be overwritten in the publishing workflow if necessary. 

Government Affairs Contact: If specified, your government affairs contact will be used in place of your media relations contact when Merit sends updates to students' elected officials. 

Student Relations Contact: Included in the footer of achievement notification emails sent to students. 



This information is automatically added to the end of the press release version of your achievement.  When you are satisfied with your boilerplate, click Update. Your boilerplate can be edited and updated anytime.


Whitelist Our IP Address

Ensure achievement notification emails reach your students! Have your school's IT department whitelist the IP address that Merit sends emails to your students from. The IP address you should whitelist is

This isn't a required task for set up, but highly recommended.

Why should I whitelist Merit's IP Address?   

Approval Workflow

Merit users with admin permissions can activate the Approval Workflow, a feature in Merit that enables schools to designate different levels of access and Permissions to Merit users.

Permissions are particularly useful when a school has a mix of student workers, office staff, and admins creating achievements in Merit. User permissions are designed to help schools control who has the ability to publish achievements and access Settings in your Merit account.

Defining Merit Permissions
  • Admin: This user can access and modify Settings in your Merit account
  • Approver: This user can approve other Merit user's achievements
  • Needs Approval: Achievements submitted by this user must be approved

We recommend limiting the number of Admins to two. The Admin should be the point person for designating permissions to other Merit users.  

Activating the Approval Workflow

The Approval Workflow can be activated from your Merit Dashboard by going to Settings > General and  checking the "Use the approval workflow box."  You will then be presented with a list of Merit users. Take a moment to select the users that you would like to grant "Approver" permissions to.

Learn more about adjusting approval permissions

RSS Feed

The RSS Feed automatically pulls a list of all publish achievements, updated constantly.

You can use this RSS feed in any RSS reader, or use it on your institution's website. 

View examples of RSS Feeds in action

Contact Us
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found