Support Center

Settings: General

Last Updated: Aug 20, 2015 12:25PM EDT
Here's what you need to know about adding and modifying your institution's General information on the Settings page in your Merit account.
Contact Information

Fill out the Contact Information fields and click Update. This information will be used internally by Merit to identify and maintain your Merit account. You can edit your institution's contact information at anytime.



You can automatically share your students' achievements on your Merit Page whenever they are recognized by other members of the Merit Network such as colelges, emplyers, greek organizations, high schools, and honor societies by checking the box.



Add any specific media contact information including (but not limited to) name, email, and phone number. This information will be automatically added to the achievement the media outlets receive. It indicates who the primary contact for this achievement is, and how the media or students should contact you if they have questions.

You can configure this by logging in to Merit and going to Settings > General > Contacts > Student Relations Contact. Enter a name, title, email, and phone number (optional) into the field provided and click UPDATE.



This information is automatically added to the end of the press release version of your achievement.  When you are satisfied with your boilerplate, click Update. Your boilerplate can be edited and updated anytime.


Whitelist Our IP Address

Ensure achievement notification emails reach your students! Have your school's IT department whitelist the IP address that Merit sends emails to your students from. The IP address you should whitelist is

This isn't a required task for set up, but highly recommended.

Why should I whitelist Merit's IP Address?   

Approval Workflow

Merit users with admin permissions can activate the Approval Workflow, a feature in Merit that enables schools to designate different levels of access and Permissions to Merit users.

Permissions are particularly useful when a school has a mix of student workers, office staff, and admins creating achievements in Merit. User Permissions are designed to help schools control who has the ability to publish achievements and access Settings in your Merit account.

Defining Merit Permissions
  • Admin: This user can access and modify Settings in your Merit account
  • Approver: This user can approve other Merit user's achievements
  • Needs Approval: Achievements submitted by this user must be approved

We recommend limiting the number of Admins to two. The Admin should be the point person for designating permissions to other Merit users.  

Activating the Approval Workflow

The Approval Workflow can be activated from your Merit Dashboard by going to Settings > General and  checking the "Use the approval workflow box."  You will then be presented with a list of Merit users. Take a moment to select the users that you would like to grant "Approver" permissions to.

Learn more about adjusting approval permissions

RSS Feed

The RSS Feed automatically pulls a list of all publish achievements, updated constantly.

You can use this RSS feed in any RSS reader, or use it on your institution's website. 

View examples of RSS Feeds in action

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