If you're having trouble logging into Merit, there are a couple things you can do. First, you'll want to make sure you're logging into the correct part of Merit. The URL of the page that you should log into is https://app.meritpages.com/login.
If your login screen looks like the one below, you're in the wrong location. The "Login" link on meritpages.com is used primarily by students. However, you can get into your Merit account by clicking on the "School Login" link at the bottom.
Clicking on the "School login" link will take you directly to app.meritpages.com/login. If your login and password do not work on this screen, click on the "Forgot your password?" link to have instructions emailed to you.
If you're still having trouble, please contact us at 518-429-2800 or firstname.lastname@example.org.