Support Center

About Media Monitoring

Last Updated: Nov 14, 2018 11:59AM EST

Media monitoring searches the web for relevant news articles that relate to your institution, and gives you convenient ways to process, review, and share that data. In addition to that, Merit uses our exclusive A.I. technology to also search for stories about individual students at your school. 

How does Media Monitoring work?

When monitoring is activated for your account, Merit automatically looks for mentions of your institution's name  - and also for custom keywords you determine - in news articles and social media accounts online. The results are provided to you in daily emails, and also in your Merit account. You will find these results on the the "Mentions" tab inside your account

What articles will I see?

You'll see news articles and social media mentions about your school and students that were discovered online, including:
  • Stories about your school that were published online by news outlets
  • Social media mentions from Twitter and Facebook; and
  • Stories originating from your school's RSS feeds

Here's what these stories look like inside your account:

Learn more about sorting and filtering your mentions.

Viewing mentions

Simply click on the mention snippet to view it. From there you can take actions and view it online.


News mention actions
For each news clip, you have the option to:

  • Trash - Delete this mention from your account
  • Save - Add this mention to your saved folder
  • Share - Email this mention to a colleague
  • Tag - Create new, or apply existing tag to the mention
  • Create achievement - Add this story as an achievement to students' Merit pages
  • Create press release - Send a copy of this story to local media
  • Post Story - Add a link to this news story to students' Merit pages

Daily emails

Each day you'll receive a morning and mid-day email that summarize the recent stories discovered by Merit. Each item in the email will include the story's headline, a snippet of text, a link to the article and prompt to log into your Merit account to see more information. 

Adding RSS Feeds

Merit allows you to integrate your institution's RSS feeds into Media Monitoring. You can add as many feeds as you want to your account. You can repurpose the content that appears in these feeds on Merit. Because of this, you should only add feeds that your school maintains.

To view your settings and add these feeds, click on the settings option in the Media Monitoring menu. 

Adding Keywords

When you begin with Merit, your institution's name will be automatically activated as a keyword. However, you can request more keywords to be used for your account. 
Please note that Merit will need to review and approve these keywords before they are activated inside your account. 

To view your settings and request additional keywords, click on the gear icon:

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