Contact Information

Your organization's contact information is stored and managed inside Merit. You'll find two different sets of contact information under the General section of the Settings tab in your account:

 

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Private Contact Information

At the top of the page, you will see a set of information which is used internally by Merit to identify and maintain your account. You can edit your institution's info in the Contact Information block at any time:

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Note: The city used here automatically becomes the dateline for your achievements and Newsroom press releases. 

 

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Public Contacts

Below that you will find your institution's public contact information. This is the information that is shared with each individual audience you are reaching. Any questions they have are directed to the person/people listed here. You can edit your institution's info in the Contacts block at any time:

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Some additional details about how this contact information is shared:

  • Media Relations Contact: Used on press releases emailed to the media. This can be overwritten in the publishing workflow if necessary. 
  • Government Affairs Contact: Used in place of your media relations contact when Merit sends updates to elected officials.
  • Student Relations Contact: Included in the footer of any emails sent to your students. 

 

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